Under the direction of the On-Site Association Manager, the Assistant to the Manager supports the daily operations of the community and assists in all administrative, compliance, communication, and event-related functions. This role is essential to ensuring smooth operations, strong homeowner relations, and compliance with governing documents, while upholding CMA’s Mission Statement and Values.

Key Responsibilities

• Assist with daily office operations, scheduling, correspondence, and phone/email communications

• Coordinate vendors, on-site staff, work orders, contracts, invoices, and insurance documentation

• Support compliance efforts, including community inspections, violation notices, and ARC/ACC processing using CINC

• Prepare and distribute Board and committee meeting materials; attend meetings and record minutes

• Assist with Annual Meetings, elections, and homeowner communications

• Maintain association records, contracts, warranties, and document retention

• Prepare community e-blasts and update the association website

• Assist with planning and executing community events and social activities

Qualifications

Education & Experience

• High school diploma or GED required

• 3–4 years of related administrative, property management, or HOA experience preferred

• CMCA certification preferred

Skills & Competencies

• Strong communication and interpersonal skills

• Excellent organizational, planning, and time-management abilities

• Sound judgment and decision-making skills

• Dependable, self-motivated, and able to work with minimal supervision

• Proficient with Microsoft Outlook, Excel, and community management software (CINC preferred)

What we offer

CMA strives to provide competitive compensation and a benefits program that truly invests in our team! We provide on-the-job training, competitive pay, and a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more!

We are Community

Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.

Ready to make a change?

If you are ready to take your community management career to the next level, we want to hear from you! Apply now and become an integral part of our dedicated team!