Under the direction of the Operations Manager, this role supports architectural review processes, compliance enforcement, and daily office operations. You’ll serve as a key liaison between homeowners, committees, and internal teams while helping uphold community standards.

Key Responsibilities

ACC & Administrative Support

• Review and process architectural modification requests and appeals
• Coordinate with the Design Review Committee and prepare meeting materials/minutes
• Communicate decisions and respond to homeowner inquiries
• Maintain accurate records and tracking systems
• Assist with training for homeowners and committee members

Compliance & Inspections

• Conduct property inspections for covenant compliance
• Issue and follow up on violations
• Document homeowner communications and maintain detailed records
• Coordinate with internal teams on enforcement and escalations

Operations & Customer Service

• Support annual meetings and community events
• Assist residents with payments and applications
• Answer phones, greet visitors, and handle general inquiries
• Coordinate maintenance requests with appropriate teams

Qualifications

• High school diploma or GED required
• 1+ year of administrative or customer service experience
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities independently
• Proficiency in Microsoft Office and web-based systems

Additional Requirements

• Valid driver’s license and reliable transportation
• Ability to perform outdoor inspections in varying weather
• Availability for occasional evening meetings

What We Offer

• Competitive pay and on-the-job training
• Comprehensive benefits: Medical, Dental, Vision, Life Insurance
• 401(k) with company support
• Education reimbursement
• Paid vacation and sick time

About Us 

We are a privately owned company founded in 1983, built on respect, integrity, and a commitment to service. We foster a positive, community-focused culture that values teamwork, wellness, and giving back.

Ready to Apply? 

If you’re looking to make an impact in a dynamic, community-focused role, we encourage you to apply and join our team!